Privacy Policy
Effective October 31, 2026
NYC Falafel is operated by Falafel Corp, 201 Allen St, New York, NY 10002. Phone (646) 470-2343. Email nycfalafelcompany@gmail.com. This policy explains what we collect when you use our website and how we use it.
What we collect
When you order online or check your loyalty punches, we collect:
- Your name and phone number
- Your email address, if you give it for an order confirmation
- Your order details, including items, pickup time, and any notes
- Your loyalty punches, which are tied to your phone number
Card payments are processed securely by Stripe. We never see or store your card number.
How we use it
We use your information only to run the restaurant and your order:
- To make, confirm, and hand over your pickup order
- To run your digital loyalty punch card
- To contact you about your order if there is a problem
- To send order confirmations by email
What we do not do
We do not sell your personal information. We share it only where needed to complete your order — with Stripe to process your card payment, and with our email provider to send order confirmations. We do not share it with advertisers.
Cookies
This website uses cookies only for things it needs to work, such as keeping your cart while you order and completing checkout. We do not run advertising trackers on this site.
How long we keep it
We keep order records only as long as needed for your order, our accounts, and your loyalty card. If you would like us to delete your loyalty record, call us at (646) 470-2343 or email nycfalafelcompany@gmail.com and we will do so.
Your choices
You can ask us what information we hold about you, and ask us to correct or delete your loyalty record. Call (646) 470-2343 or email nycfalafelcompany@gmail.com.
Children
This website is not aimed at children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The version on this page is the current one.
Questions
Call us at (646) 470-2343, email nycfalafelcompany@gmail.com, or visit us at 201 Allen St, New York, NY 10002.